WFM System Health Checkup for Ball Corporation

(Atlanta, GA)  May 4th, 2010 - Sability has just completed a Workforce Management Systems Health Check for Ball Corporation.  Ball engaged Sability to perform the Health Checkup after deploying the Workbrain WFM system to their first thirty sites and experiencing performance challenges during peak usage.   Sability completed their analysis and identified issues in Ball’s software and infrastructure configurations which were contributing to the slow down.  The selected fixes were applied and the plant rollout continued.

VP of Technical Consulting, Alan Segal says, “When customers are experiencing performance issues with a mission critical system, all options are on the table regarding an immediate solution. Is more hardware required?  Will a change in database platform yield better results? The answer though, can be much simpler and less expensive.”

Sability’s WFM Health Checkup is a structured analysis of a customer’s Workbrain system that includes each of the underlying servers and application layers; including the network, web, load balancing, application, job scheduler, reporting and database servers.  The Health Checkup has been designed to be quick, yet very comprehensive.

 “Enterprise Workforce Management systems rely on a well tuned stack of operating system, database, and application servers that must be optimally configured for reliable, predictable results.  Customers’ technologists typically must cover many systems, so developing the deep expertise around one product is not justifiable in terms of time or cost.  Since forming our Workbrain practice over eight years ago, Sability’s consultants have tuned dozens of Workbrain environments.  As a result, we provide a level of expertise that would be unrealistic for any individual customer to maintain.” added Scott Brown, President of Sability.

About Sability, Inc.

Sability is a leading Workforce Management consulting firm dedicated to helping companies create the link between technology and tangible business results.  Sability has established itself as the trusted advisor to Fortune 50 and smaller organizations, by assisting them throughout their WFM life-cycle; including analysis, implementation, customization, system management and upgrades.  Sability's consultants provide unmatched depth in both the functional and technical aspects of Workforce Management - taking a Whole Solution view that includes business processes, software configuration, user adoption, best practices, compliance and technical infrastructure.   Sability's customers span multiple industries and include well known names such as American Airlines, Hyatt Hotels and JCPenney. 

Contact Sability to request additional information about their WFM Health Checkup services.

Patrcik Clancy, VP Sales, North America
Sability, Inc.
404-491-8069, ext 2080
http://www.sability.com