Upgrades

That’s where Sability comes in.  We understand that your entire operation depends on your WFM system, so you will need to plan to ensure a smooth transition.

We know WFM systems, and we know where the landmines are.  We’ve assisted many clients throughout the years with successful upgrade outcomes.  Our goal is to work with you to maximize your investment in your WFM.  We want you to take the opportunity of the upgrade to realize benefits that translate to improved operations, so that your WFM investment is maximized.  

(Technical) Tools of the Trade

As part of the upgrade process, we tap into our Software solutions:

• Automated Testing, with predefined scenarios to streamline the testing phase of your upgrade – whether application / rule testing or regression testing.  Also, the test scenarios are built for you, and are available for you after the upgrade to streamline future development efforts.
• Data Management Suite – providing you with the ability to move data between systems.  Sability has built solutions that enable you to build out your new (target) databases quickly, efficiently, and with minimal risk.  This comes in handy throughout the project, but most importantly at the final stages – when you are doing your final build.  
• Development, test database hosting, set up within a day  –  saving you time in the early phase of the project to get you operational quickly, without waiting for acquired software or hardware to build it at you own shop
  

Unparalleled Business Acumen

We also offer deep WFM expertise from our functional team – helping you compare the new release to your current configuration to make sure that no mission critical features are dropped.  We go further – performing impact analysis on the changes to help you plan the training and communication requirements needed to roll out the system – and help you plan content and delivery.  

We also offer comprehensive project management services, complete with a project portal to ensure deliverables and team communications are available.  We can also equip you with what you need to present to Executive Steering Committee – making sure that you are on track and in budget.

Tailored for your business

While we offer comprehensive services, we are available in selected roles – whether general guidance, hosting, or full upgrade assistance.  Give us a call to see how we can help.